REC · CALL #2324092 · VERIFIER AGENT ▮ CUSTOMER ▮ PARAKEET STT → LLM
● AI QA ENGINE · TRANSCRIBING
every call scored · own LLM · no outside AI
Errands Services
Quality Assurance System

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Errands Services · qa.errandsservices.com
QA SCORE · BAND
PASS ▸ Reason for call stated
PASS ▸ Age & eligibility verified
FAIL ▸ DNC disclosure missing
PASS ▸ Name & DOB collected
KPI ▸ Courtesy closing · 4/5
PASS ▸ No abuse / harassment
FAIL ▸ Affordability not asked
KPI ▸ Call control · 3/5
DISPO ▸ XFER = AI XFER ✓
PASS ▸ Reason for call stated
PASS ▸ Age & eligibility verified
FAIL ▸ DNC disclosure missing
PASS ▸ Name & DOB collected
KPI ▸ Courtesy closing · 4/5
PASS ▸ No abuse / harassment
FAIL ▸ Affordability not asked
KPI ▸ Call control · 3/5
DISPO ▸ XFER = AI XFER ✓